Return And Refund Policy
Return and Refund Policy
1. Returns:
- We accept returns on eligible products within [1] days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Refunds:
- Upon receiving your returned item, we’ll inspect it and notify you of the approval or rejection of your refund via email.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [7] days.
3. Exchanges:
- We only replace items if they are defective or damaged. For exchanges, please contact us at [0331-7518013].
4. Non-Returnable Items:
- Certain items such as kitchen items and home decor are non-returnable.
5. Return Shipping:
- You’re responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
6. Damaged or Defective Products:
- If you receive a damaged or defective item, please contact us immediately with photos. We’ll provide instructions for returning the item and issuing a replacement or refund.
7. Cancellations:
- Orders can be canceled within [4] hours of purchase. Once an order has been processed and shipped, it cannot be canceled.
8. Contact Information:
- For any return or refund-related concerns or inquiries, please contact us at [0331-7518013].
Please Note: Opening or altering the packaging of the item at the time of delivery is not allowed and will render the item ineligible for return or refund.